Total Satisfaction Guarantee
If you are not satisfied with your order, you can request a refund. We like our customers to be happy, there for we offer the following guarantees:
Professional Advice Warranty
If you wish, we can guide you throughout the process of purchasing your prescription glasses or prescription sunglasses. Our website is prepared to make the purchase process easy and simple. But if you wish you can contact us by phone or email to answer your questions. We can give recommendations and advise about your complete set of glasses (frame + lenses) that fit best to your visual, esthetics and comfort needs. We count on with a professional team of qualified optometrist opticians.
If you visit us, our specialists will make a free study of your visual health. This visual health report is valid for an eye care monitoring; the ophthalmologist doctor can then take use of this to help you in detecting eye diseases.
Adaption guarantee to your new graduated glasses
We know how important it is to look good and to feel comfortable with a new set of progressive glasses. Therefore we offer you the possibility to try and test them for 2 months so you can adapt to them. If you don't feel comfortable, you can change them. If within two months your are not able to adapt to your new progressive glasses, we will change them for you.
You now have the possibility to purchase a cheap set of glasses without forgetting about the quality and design. In our optical catalog online you will be able to find frames, sunglasses, complete set of glasses and contact lenses at unbeatable prices without having to leave out the quality of the materials, style or exclusivities.
You can now buy from home exclusive products with Canarian prices..
Guarantee of Authenticity
All frames and sunglasses offered in our shop are original and legal; they have been created and designed by each of the authentic brands. In our catalogue you will be able to find the most prestigious brands within the optical circle, with a quality assured. Each frame has a certificate of quality and authenticity that guarantees the purchase of a high quality product that meets all European requirements for quality in materials and lenses.
Optical H commercializes with brands with the highest demand and exclusivity, such as: Ray-ban, Bvlgari, Dior, Oakley, Chanel, Arnette, Carrera, Cavalli, Prada, Vogue, Calvin Klein, Dolce & Gabbana, Gucci, Marc Jacobs or Tommy Hilfiger, among others.
We work with the leading brands and the best manufacturers in the market. All our products have a guarantee of 2 years for manufacturing defects. However, this guarantee doesn't cover an incorrect use of the product, therefore we always recommend you to follow all our instructions and our manufacturer's manual.