In Compliance with article 13, as well as the principles of legality, loyalty and transparency established in the EU Regulation 2016/679, General Data Protection -in hereinafter RGPD-, we inform you that:
The person responsible for the processing of personal data that could be collected through the means of contact made available on this website is Herradores 70 Ópticos, with NIF. B38910691, and with address at C / Herradores, 70. 38201, San Cristobal de La Laguna, Santa Cruz de Tenerife. You can contact the person in charge by phone 922 634 615 or by email [email protected] Hereinafter Opticalh.
Information on data protection of the treatments carried out within the scope of the website.
The personal data that you provide to Opticalh through this website, or any of the means of contact that you make available, may be processed for the purpose that corresponds to the reason for which you provided them.
Thus, the data provided may be used for the following purposes, depending on the reason for providing them:
o Information Requests.
· Description: manage requests for information, as well as to answer queries that may be sent to us.
· Legal basis: consent of the interested party, art. 6.1.a RGPD.
· Conservation: the data will be used exclusively to answer the questions raised, later they will be eliminated. The elimination period will be a maximum of 6 months after the last contact with the requesting user.
· Recipients: the data will not be transferred to third parties except legal obligation.
o Requests for budgets or economic evaluations.
· Description: contact the applicant, prepare, deliver / send the budget, as well as to carry out follow-up actions and commercial prospecting, by telephone, telematics or in person.
· Legal basis: application of pre-contractual measures, art. 6.1.b. RGPD.
· Conservation: until the expiration of the current legal terms, regarding the conservation of fiscal and accounting data.
· Recipients: the data will not be transferred to third parties except legal obligation.
o Users subscribed to our newsletter or to Club OH70
· Purpose: attend your registration request in the OH70 Club and assign you a user account; send you information about offers and promotions as well as advertising information from Opticalh, via email.
· Legal basis: application of pre-contractual measures, art. 6.1.b. RGPD.
· Conservation: until the expiration of the current legal terms, regarding the conservation of fiscal and accounting data
· Recipients: the data will not be transferred to third parties except legal obligation.
· International data transfer to the US. For the use of MailChimp to send commercial communications, more information in section 5 of this privacy policy.
o Analysis of website visits through cookies.
· Purpose: management of browsing data and user preferences.
· Legal basis: consent of the interested party, art. 6.1.a RGPD.
· Conservation: the term of conservation of the data collected by the cookies will be the one indicated in the table that appears in the cookies policy. The term will count from the end of each user session on the website.
· Recipients: in the case of third-party cookies, the browsing data is managed by the owners of said cookies.
o CV Submission.
· Definition: manage your request to sign up for the personnel selection processes that Opticalh may carry out.
· Legal basis: consent of the interested party, art. 6.1.a RGPD.
· Conservation: for a maximum period of 2 years.
· Recipients: the data will not be transferred to third parties, except legal obligation.
o Management of the purchase and shipment of products.
· Definition: manage the purchase and shipment of the products you purchase on our website.
· Legal basis: execution of a contract, art. 6.1.b. RGPD.
· Conservation: they will be kept for as long as is required in terms of civil liabilities, compliance with obligations before the public, financial and tax administration.
· Recipients: the data may be communicated to the competent Public Administrations, banks and savings banks as appropriate, as well as to third parties essential for the development of the contractual relationship (banks, savings banks, carriers and courier companies, as appropriate)
· The user accepts that all their personal data are fully transferred to Aplazame from the moment the user has started contracting the deferred payment service offered by the latter at the time of choosing the payment method. This acceptance is extended to third parties that had to access the files for the successful conclusion of the contract.
o Registration of general user and user as a student.
· Description: Manage your registration request and assign you a user account.
· Legal basis: consent of the interested party, art. 6.1.a RGPD.
· Conservation: until you request the elimination of the user account created.
· Recipients: the data will not be transferred to third parties, except legal obligation.
o Customer Service
· Description: management of the data provided through the chat made available to you for the purposes of customer service or commercial support.
· Legal basis: consent of the interested party, art. 6.1.a RGPD; or execution of a contract or application of pre-contractual measures as the case may be, art. 6.1.b RGPD.
· Conservation: in case of pre-contractual consultations, the data will be used exclusively to answer the questions raised, later they will be eliminated. In cases of after-sales service, the data may be stored until the obligations acquired between the parties end.
· Recipients: the data will not be transferred to third parties, except legal obligation.
o Appointment Request.
· Description: management of requests of appointments.
· Legal basis: application of pre-contractual measures, art. 6.1.b. RGPD.
· Conservation: during the applicable deadlines in civil, financial, commercial and tax matters.
· Recipients: the data will not be transferred to third parties, except legal obligation.
o Management of contests and others.
· Description: manage the participation in contests and others organized by Opticalh and the assignment of prizes; publication of personal data of winners on web page and corporate profiles.
· Legal basis: consent of the interested party, art. 6.1.a RGPD.
· Conservation: during the applicable deadlines in civil, financial, commercial and tax matters.
· Recipients: in the event that other companies or entities participate in the organization of the raffle, their data may be transferred to them. For more information, it will be necessary to be aware of the provisions in the bases of each contest. Outside of these assumptions, we will not transfer your data to third parties, except legal obligation.
· International data transfer to the US. If you authorize the publication of your personal data in our profiles on social networks, as a result of your participation in the contest, you are authorizing an international transfer of data to the US. More information in section 5 of this Privacy Policy.
2. Treatment of data collected through forms, means or documents that redirect to Opticalh's privacy policy:
Purposes of data processing. The personal data collected in the different documents, means or forms that redirect to this privacy policy, in its quality of expanded information on data protection, may be treated for the purpose that applies, depending on one of the following cases:
o Invoice.
· Purpose: manage the contractual relation between you and OpticalH, as for the administrative, fiscal and account managements.
· Legal basis: execution of a contract or application of pre-contractual measures, art. 6.1.b RGPD.
· Conservation: during the time required by current legislation on civil, financial and tax matters.
· Recipients: the data may be communicated to the competent public administrations, banks and savings banks, as appropriate.
o Management of budgets, offers and projects.
· Purpose: prepare, deliver / send the budget, as well as to carry out follow-up actions and commercial prospecting, by telephone, telematics or in person.
· Legal basis: consent of the interested party, as well as the application, at their request, of pre-contractual measures, art. 6.1.b RGPD.
· Conservation: for the time required by current legislation on civil, commercial, financial and tax matters. The duration will count from the end of the budget management.
· Recipients: the data will not be transferred to third parties, except legal obligation.
o Authorization to capture and publish images.
· Purpose: to capture images of the signer or his represented, as well as their publication on social networks, web pages, and other media, on the occasion of the broadcast of Opticalh's activities, as well as its products or services.
· Legal basis: consent of the interested party, art. 6.1.a. RGPD.
· Conservation: until you request the removal of published content.
· Recipients: the captured images will be published on the website and on the different Opticalh social media profiles.
· International transfer of data to the US in relation to the Commission's decision regarding the approval of the EU-US PrivacyShield agreement. For the use of social networks, more information in section 5 of this privacy policy.
o CV Receptions.
· Purpose: manage employment requests and keep in mind profiles in employment selection processes.
· Legal basis: consent of the interested party, art. 6.1.a. RGPD.
· Conservation: the data will be kept for a maximum of 2 years.
· Recipients: the data will not be transferred to third parties except legal obligation.
o Email management and contact list.
· Purposes: to attend the essential requests for information, via email or telephone; manage the contact book; execution of contracts or pre-contractual measures.
· Legal basis: consent of the interested party in the case of requests for information or inquiries (art. 6.1.a RGPD), application of pre-contractual measures or execution of a contract (art. 6.1.b RGPD), and legitimate interest in the data processing of contact persons (art. 6.1.f RGPD).
· Conservation: the data will be kept to the extent necessary for compliance with the legal obligations arising in the existing relationship. Once extinguished, the data will be deleted.
· Recipients: the data will not be transferred to third parties except legal obligation.
o Sending of Informative emails.
· Purpose: send you information about events and activities, offers, promotions and other commercial actions, blog posts, and other information of interest about Opticalh.
· Legal basis: can be, according to correspondence:
o Consent of interested party, art. 6.1.a. RGPD, in case you have granted it through any of our contact forms, or through the website.
o In the case of clients of OpticalH the sending of publicity information is legitimized by the interested party according to article 21.2 of LSSI 34/2002.
· Conservation: Until you request the elimination of the subscription to publicity information.
· Recipients: the data will not be transferred to third parties except legal obligation.
o Contracts (contact details and signatories).
· Purpose: The personal data of the signatories of the contracts, in cases where they are a natural person or in the case of representatives of a legal person, will be processed in order to formalize the contract and carry out its development. The data of employees of the parties will also be processed for this last purpose.
· Legal Basis: execution of a contract art. 6.1.b RGPD, and legitimate interest of Opticalh to treat the details of persons of contact according to art. 19 LOPD 3/2018.
· Conservation: for the time required by current legislation on civil, commercial, financial and tax matters.
· Recipients: the data will not be transferred to third parties except legal obligation.
o Forms and requests made on behalf of companies.
· Purpose: The personal data of the contact persons and legal representatives when they act on behalf of legal persons or other organizations to make requests for information, registration in calls, or participation in events and activities organized by Opticalh, will be treated exclusively for that purpose.
· Legal basis: legitimate interest of Opticalh to process data of contact persons and legal representatives according to art. 19 LOPD 3/2018.
· Conservation: for the time required by current legislation on civil, commercial, and administrative matters applicable to Opticalh.
· Recipients: the data will not be transferred to third parties except legal obligation. In any case, all calls will be governed by their own conditions.
3. Third party details.
If during your communications with Opticalh you provide data from third parties, we inform you that:
· You can only provide us with data from third parties, if you have their express consent. Therefore, by submitting data from third parties, you state that you have the aforementioned consent, or that you have the legal capacity to express said consent for them.
· All the people from whom you send us data must know the content of this section. You declare that you have informed them and made their content known.
· Opticalh is not responsible in the event that the user who completes the reservation forms or requests does not comply with the previous points.
4. Optional nature of the completion of forms and veracity of the data provided
The different forms made available to you request all the necessary data to manage your query or request, so it is essential that you answer all the sections. If you do not answer these sections, we will not be able to respond correctly to your request.
5. International data transfer.
Opticalh uses services that, due to the location of the servers where the information is transferred, or that of its main headquarters, the EU considers that by using them an international transfer of data is carried out to countries outside the European Union.
It sounds complex, but in reality it is an action carried out in the day-to-day life of any company or person who uses social networks, or applications in the cloud, emails from large technology companies, etc. In the context of this clarification, we inform you that Opticalh makes the following international data transfers, when you use:
Social networks: by giving consent to publish your personal data on the social network profiles in which Opticalh has corporate profiles, you authorize the international transfer of data to the USA. We recommend you visit the privacy sections of the different social networks mentioned in the consents
· Facebook: https://www.facebook.com/privacy/explanation
· Twitter: http://www.twitterenespanol.net/privacy_policy.php
· Instagram:https://www.facebook.com/help/instagram/155833707900388
· YouTube:https://www.youtube.com/yt/policyandsafety/es/policy.html
· Linkedin: http://es.linkedin.com/legal/cookie-policy
· Pinterest: https://policy.pinterest.com/es/privacy-policy
This consent can be revoked at any time.
Email: Opticalh uses MailChimp, an email management and cloud storage service. Although this tool stores data on servers hosted in the US, it is headquartered in the US, so an international data transfer is made to it.
Mailchimp. https://mailchimp.com/legal/privacy/
6. Users rights
Consent and Revocation
The user may revoke the consents given, at any time, without affecting the legality of the data processing during the effective, prior period of said authorization.
Rights of access, rectification, deletion, limitation, opposition and portability.
The user or visitor may request the exercise of their rights of access, rectification or deletion, as well as in certain cases, if applicable, to the limitation of the treatment or portability of their data, as well as to oppose the treatment of the themselves. All in accordance with the aforementioned data protection regulations.
You can exercise your data protection rights by sending your request to Opticalh, through the email [email protected], or to the contact address indicated at the beginning of this document. If you wish, you can use the forms available at the Spanish Agency for Data Protection, or request a copy of them via email.
Requests for the exercise of rights made by users will be managed within a maximum period of one month. In case of not being satisfied with the answer given, the user can file a claim with the aforementioned control authority. Your request will be answered within a period of no more than 30 days.
You can exercise your rights recognized by the RGPD, at any time.
The Opticalh is committed to respecting and defending the right to the protection of personal data, of its users, visitors and clients.
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