Categories

Awards and Recognition

We thank all our clients and friends for the help and support during all these years and to the suggestions they have made bringing great improvement to the company. Your opinion has been fundamental for us to be where we are today, and is the engine that still drives us. Similarly, we hope to maintain your trust and cooperation to keep on this way.

Thank you from all of our team at Optical H / Óptica Herradores.

Trust and security

Sello Confianza Online Trust Ecommerce Europe

Optical H is a member of Trust Online, the officially recognized quality seal that guarantees the best transparency, security and trust when purchasing in our online store.

As we are an entity that takes part in Trust Online and its Ethic Code, we are also aware of any kind of controversy related to online advertisements, data protection and children protection. The customer has access to extrajudicial resolution system from Trust Online (www.confianzaonline.es).

Trusted Shops is the leader confidence brand for online purchases in Europe. All opinions are verified by Trusted Shops by mechanic and manual controls. Only real customer’s opinions are helpful when purchasing online.

Our systems are certified by DataSeg. Thanks to their service we can guarantee information security, data protection and respect for intellectual and industrial propriety.

Furthermore, our online store does not only use SSL code. Our code system is more advanced and safer than other webs. SSL Norton Secured certificate allow us to encrypt all web connections to make them private and safe. Also, we analyse our systems habitually to avoid malware and vulnerabilities.

Quality Service Certificate

AENORÓptica Herradores is certified in Commercial Quality. This certificate issued by AENOR under UNE 175001-1 ensures Quality of Service in retail.

This standard specifies the quality requirements with the aim of satisfying costumer’s expectations regardless of product quality. In Optical H we care about providing excellent products and services. This certificate contemplates:

  • Courtesy
  • Security
  • Kindness
  • Management of incidents, complaints and claims
  • Continuous Improvement System
  • Professional competence
  • Credibility
  • Understanding customers
  • Ability to respond
  • Reliability
  • Communication
  • Facilities
  • Equipment and furniture
  • Containers and packaging
  • Purchasing Documents
  • Products

 

See the certificate Marca AENOR N of service of commercial quality

We are Varilux Specialists

Varilux Opticians

Varilux Specialist is a recognition given by Essilor, the world's leader in ophthalmic lenses, that gives recognition to all those opticians that offer the best service and attention to its customers as well as the latest technology and quality products.

The opticians Varilux Specialists are equipped with the latest measurement instruments in the market, ensuring greater accuracy. We are also counting with highly qualified personnel that can help you find the best products currently available matching your needs. As a optician Varilux Specialist, we are the first to receive the latest exclusive brands.

The values of Essilor Variluxis to guarantee that when you buy your lenses, you will have the confidence of receiving the best advice:

  • We are specialized in fitting progressive lenses
  • We are experts in adapting monofocal lenses with advanced technology
  • We guarantee the adaptation of Varilux progressive lenses
  • We assist the Varilux Institute's annual training to update our knowledge
  • We are pioneers in using the latest equipment
  • We use the latest techniques to customize lenses
  • We are the first ones to offer you the latest advances in the market
  • Your total satisfaction is guaranteed by using the most suitable equipment
  • We perform a dedicated tracking service with each of our costumers
  • What characterizes us is the professionalism and quality we offer

 

Our Optical Center works in collaboration with the Canarian Health Service

Canarian Health ServiceÓptica Herradores has signed a collaboration agreement with the Spanish Social Security through the Canarian Health Service in Primary Care. This recognition makes it possible for patients to attend a P10 form issued by their doctor, to get free medical attention and get a report that must be sent to the GP.

Choose Óptica Herradores as the Official Collaborated Center of the Health Service, we guarantee you that our team of optometrists will provide the best service and will help in the prevention of vision problems.



Continue shopping Compare

has been added to your wishlist.

Continue shopping My wishlists